How to use Twitter

April 23, 2008

I have been interested in the past few months about the micro-blogging application twitter. Here’s a cool “how to” video which explains how to use this micro-blogging application.

enjoy and please feel free to add me to your twitter friends

my twitter username is: http://twitter.com/martin1st2c


Micro-blogging Goes Mainstream

April 10, 2008

The term micro-blogging is known among early adapters and the Internet savvy community for almost two years. Micro-blogging is a form of blogging that allows users to write brief text updates and publish them to the whole micro-blogging community or to a select group of people. The most popular micro-blogging platform is called Twitter and it was launched in July 2006.

About a week ago I read an article posted in Techcrunch in which the writer (Michael Arington) lost his home Internet service and was unable to get on-line. He contacted his service provider (Comcast), but was given a deaf ear by their consumer service department. In the meantime Mr. Arington posted a text update in Twitter complaining about his Internet provider and their customer service. Within a short period of time he was contacted by a Comcast executive which had read his Twitter post and decided to assist him in restoring his lost Internet connection.

Imagine if every company providing goods and services decided to monitor micro-blogging content which were relevant to their product or service. Instead of calling a customer service department or writing a letter, you could just send a twitter message and the specific company would contact you. In a period that almost everyone has a cell phone this idea seems beneficial to both parties, both consumer and provider. Micro-blogging might be going mainstream after all.